Electrician Doncaster collects only the information needed to respond to enquiries, provide quotes, arrange work, manage leads and improve the website.
Who This Policy Covers
This policy covers visitors who use the Electrician Doncaster website, submit an enquiry form, email the business, or interact with the website admin and lead management system.
Information You Provide
When you send an enquiry, we collect the details you enter into the form. This can include your name, email address, phone number, address or postcode, and the details of the electrical work you need help with.
Information Collected Automatically
The website may record the page you submitted the form from, landing page, referral information, UTM campaign details, IP address, user agent, browser information, and identifiers such as Google click IDs where they are present in the page URL. This helps show where enquiries came from and helps protect the website from spam or misuse.
How Your Information Is Used
Your details are used to respond to your enquiry, provide quotes, arrange electrical work, keep communication records, manage lead status, and understand which website pages generate useful enquiries. If you become a customer, information may also be kept for job records, accounting and legal obligations.
Lead Management
Website form submissions are stored in a private admin dashboard so enquiries can be searched, reviewed, tagged by lead status, given notes, and marked as won or lost. Admin notes and lead values are used for internal record keeping and reporting.
Marketing Consent
Marketing consent is optional. You can still send an enquiry if you do not agree to marketing. If you tick the marketing consent box, your phone number and email address may be used to send relevant follow-up messages, updates or offers. You can withdraw marketing consent at any time by emailing sales@electrician-doncaster.co.uk.
Cookies And Analytics
The website uses Google Analytics to understand how visitors use the site and which pages lead to enquiries. Analytics cookies are optional and are controlled through the cookie banner. More detail is available in the cookie policy.
Legal Basis
Enquiry details are processed because they are needed to respond to your request and take steps before a possible contract. Some records may be kept for legitimate business interests, such as lead management, security, service improvement and responding to disputes. Marketing messages are only sent where consent has been given.
Sharing Information
Information may be shared with trusted providers where needed to operate the website, host data, send email notifications, manage analytics, provide IT support, or comply with legal obligations. Personal data is not sold.
How Long Information Is Kept
Enquiry and lead records are kept for as long as they are useful for responding to the enquiry, managing customer records, reporting on leads, and meeting business or legal requirements. Records that are no longer needed can be deleted or anonymised.
Your Rights
You can ask for a copy of the personal information held about you, ask for inaccurate details to be corrected, ask for information to be deleted where appropriate, or object to certain uses of your information. Some records may need to be kept where there is a legal or accounting reason to do so.
Contact
For privacy questions, corrections, deletion requests or marketing opt-outs, email sales@electrician-doncaster.co.uk.